Effective Date: January 2, 2025

1. Shipping Destinations
We currently ship exclusively to the EU and USA.

2. Processing Time
Orders are typically processed within 1-3 business days. Custom or personalized orders may take additional time depending on the complexity of the request.

3. Delivery Times

• Standard delivery within EU countries typically takes 2-7 business days after dispatch.
• Please note that delivery times may vary due to factors beyond our control, such as postal delays or holidays.
• Standard delivery to the USA typically takes 57-10 business days after dispatch.

4. Shipping Carrier
We use reliable carriers such as Colissimo, Delivengo (La Poste) and UPS to ensure timely delivery of your orders.

5. Tracking Information
Once your order is dispatched, you will receive a tracking number via email. You can track your package using the carrier’s website.

6. Lost or Delayed Packages
If your package has not arrived within the estimated delivery time, please contact us at info@theparisiangift.com. We will assist you in resolving the issue.