Absolutely! You can choose from various fonts, colors, and designs for your personalization. Be sure to follow the instructions on the product page for the best results.

If details like font type or color are missing, we’ll use what we believe works best for the product. However, providing all details ensures your order matches your vision. Remember: all our products ARE personalized.

For items like eco-leather or felt, wipe gently with a damp cloth and avoid prolonged exposure to water. Store in a cool, dry place to maintain their quality.

We currently ship to EU countries only with free delivery.
This is the complete list of countries where we deliver:

• Andorra
• Austria
• Belgium
• Bulgaria
• Croatia
• Cyprus
• Czech Republic
• Denmark
• Estonia
• Finland
• France
• Germany
• Greece
• Hungary
• Ireland
• Italy
• Latvia
• Lithuania
• Luxembourg
• Malta
• Monaco
• Poland
• Portugal
• Romania
• Slovakia
• Slovenia
• Spain
• Sweden
• The Netherlands

Yes, once your order is shipped, you’ll receive a tracking number. You can use it to follow your package’s journey to your doorstep.

Shipping times vary:

• EU Countries: 2-7 business days after dispatch.
  Note: Delivery may take slightly longer during busy periods, such as Christmas.

If we receive the complete personalization info, orders are typically prepared within 1-2 business days. During peak seasons like Christmas, processing times may be slightly extended.
Remember, send us all the personalization info (name, initials, font color, others), so the production process will be faster.

Due to the custom nature of our items, returns or exchanges are only accepted if the product is damaged or there was an error on our part. Please double-check your personalization details before placing an order.

Contact us immediately with details and photos of the issue. We’ll do everything we can to resolve the matter promptly.

Yes, we’re happy to accommodate bulk orders for weddings, corporate events, or special occasions. Contact us directly with your requirements for a personalized quote.

You can contact us via the contact form on our website or email (info@theparisiangift.com). We aim to respond within 24-48 hours.